Terms & Conditions

Effective Date: May, 2025
​
By using Heroic Yards’ services, you agree to the following terms and conditions:
​
1. Service Agreement
Booking a service confirms your agreement to receive lawn care, maintenance, or related services provided by Heroic Yards.
​
2. Payment Terms
Payment is due upon completion of service unless otherwise agreed. We accept cash, card, Zelle, and Venmo. Late payments may be subject to a fee.
​
3. Cancellations
Please notify us at least 24 hours in advance for any cancellations. Last-minute cancellations may incur a $25 fee.
​
4. Weather Delays
In the event of severe weather, services may be rescheduled. We will contact you as soon as possible with updates.
​
5. Property Access
You agree to provide safe and timely access to the service area. Please secure pets and ensure gates are unlocked on the scheduled day.
​
6. Damage Disclaimer
We take great care during all services. However, Heroic Yards is not responsible for damage to hidden items such as irrigation lines, low-hanging wires, or other underground utilities unless specifically disclosed in writing before service.
​
7. Service Refusal
Heroic Yards reserves the right to refuse service in cases of unsafe conditions, poor access, or inappropriate customer conduct.
​​
8. Power Washing
Heroic Yards will perform power washing services using commercial grade equipment to clean designated exterior surfaces as agreed upon in the quote. Customer agrees to provide access to a functioning outdoor water spigot during time of service. Water will be supplied from the customers property. Heroic yards will take reasonable precautions to ensure secure connections, prevent leaks, and operate equipment with care.
​​
9. General Terms and Conditions
​Heroic Yards provides professional outdoor maintenance and landscaping services using commercial-grade equipment and industry-standard practices. By accepting service, the customer agrees to allow access to the property, including use of outdoor spigots and/or electrical outlets where applicable. Services are scheduled based on weather, season, and availability. Estimates may vary if additional work is requested or unforeseen conditions arise.
​
10. Lawn Care
​Grass will be cut to the appropriate height based on the season and turf type. Edging and blowing will be included to maintain clean perimeters and hardscape areas. Services are provided on a recurring or one-time basis as outlined in the quote.
​
11. Fertilization and Weed Control
We use professional-grade fertilizers and herbicides formulated for residential/commercial turf. Applications are performed according to seasonal and environmental best practices. Customers should keep pets and children off treated areas for the recommended time.
​
12. Shrub Trimming and Pruning
Shrubs will be trimmed for shape, size, and health, using manual or powered tools. Debris will be removed unless otherwise noted. Timing may be adjusted based on plant type and season to avoid stressing growth cycles.
​​
13. Landscaping, Leveling, and Seeding​
​All work is done based on agreed layout and materials. Seeding and leveling will follow standard soil preparation and watering guidance. Mulch, sod, or decorative materials will be placed as quoted. Customer must ensure irrigation systems function properly after installation.
​​
14. Leaf Cleanup
Leaf removal includes collection and disposal from turf, beds, and hardscape surfaces. Services are weather-dependent and priced based on volume and access. Disposal may be left at curb or hauled away based on your service tier.
​​
15. Mulch Installation
Mulch will be delivered and spread evenly in designated beds and around plant bases. We use high-quality organic or rubber mulch as specified in your quote. Customer is responsible for verifying coverage area before work begins.
​​
16. Gutter Cleaning
Gutter debris will be removed manually or with blowers. Downspouts will be checked for clear flow. Service requires safe roof or ladder access. Pricing may vary for multi-story structures or heavy buildup.
​​
17. Modifications
Heroic Yards may modify these terms at any time. Continued use of our services signifies your acceptance of the revised terms.